BBDiscs takes privacy and security rights seriously. During the course of trading, we may gather personal information which is kept strictly confidential.

Bunkerbound will not release personal telephone or address details to any third parties. We will also ensure that any ex-directory numbers given are not used in any further correspondence.

Frequently Asked Questions

Q: How long has BBDiscs been around?

BBDiscs is a trading name for Bunkerbound Limited. Bunkerbound was formed at the end of 2002.

Q: Some of your prices seem too good to be true. Why are they so cheap?

We have extremely low overheads and pass the saving on to our customers.

Q: Is the online payment process secure?

When you type your credit card number into the Paypal screen, your web browser is in secure mode. Your browser will encode what you type and our server will decode it. We use 'Secure Socket Layer' which all trading Web sites use. A padlock will appear on the bottom of the screen when in secure mode.
As a UK resident, Section 75 of the Consumer Credit Act 1974 protects you when using a UK-issued card for a transaction over £100. In the event of any fraud trade through a trader, the credit card company is equally liable for the debt, and they are legally obliged to refund you if an unauthorised charge is made to your card.

Q: Is it safe in general buying over the Web?

American economic researchers are predicting that consumer shopping over the Web will increase by 200-2000% each year for the next five years, making this method a serious development in shopping.

Q: Why buy over the internet?

Generally, the goods are cheaper, the range is wider, the information is more detailed, you don't have to go out, carry the items, park the car and you get the goods in a timely manner.

Q: What is post-sales customer service like? Are my full consumer rights intact?

The Sale of Goods Act 1979, (as amended by the Sale and Supply of Goods Act 1994.) protects your rights as a customer. The most common query which arises from this legislation is the legal length of time to reject faulty goods (s.35 of the 1979 act).

Bunkerbound's returns policy is line with most retailers, we allow 28 days for a full refund or exchange of goods, if they are unsuitable or unfit for the purpose which they were purchased. For further information, please see our terms and conditions.